This exclusive Austin concierge service is way more than a personal assistant
By Sofia Sokolove 12.19.16 | 3:05 pm
It was that sentiment that became the vision for Davis’ boutique Austin-based company, Club One Concierge, which she founded in 2012. “We do everything,” explains Davis. “From super basic to top tier.” Davis, and three other individuals who serve as concierges, handle an extensive range of responsibilities, including acting as power of attorney for half of their clients. “We took the personal assistant role and really kicked it up a notch,” says Davis.
When CultureMap caught up with Davis, she was on her way to preview real estate that a client had shortlisted, before helping a different client think of an LLC and marketing strategy, and hiring a nanny for another. “I have the most interesting roles I can ever imagine,” she says. “I never know where I’m going one day to the next.”
One major role Club One Concierge has taken on is supporting Austin’s explosive growth by offering relocation coordination services. The company is going through a major expansion, recently bringing on two more employees (essentially doubling the team) and tripling the client roster. “We see Austin rapidly changing and growing,” says Davis. “Along with that growing population and growing business, Club One is expanding and rising to the occasion and meeting that need.”
Moving from California? Club One Concierge will work to finish closing on your old property and then help with everything needed to get you settled in Austin, including (but not limited to) finding you a home and putting your kids in school.
Another major role Club Concierge plays? Medical liaison. Davis works with a doctor who is moving his practice to Austin (from, you guessed it, California) to help his traveling patients when they don’t have next to kin, doing everything from booking their travel to filling their prescriptions and picking them up after surgery.
“It’s why I left corporate America,” says Davis of the many hats she now wears. “Where else could I ever dream of this type of job?”
Club One Concierge is available from 10-40 hours per month, as needed or on a project basis. All rates are set on a project-by-project basis, but hourly fees start around $75. You can find more information on the services here or by emailing email@example.com.
Going Above and Beyond Makes this Company No Ordinary Concierge Business
AUSTIN, Texas (October 26, 2016) — With the recent influx of people relocating to the Austin area, now more than ever, on-the-go Austinites have found an immediate need for support. That’s where Club One Concierge comes in. Club One Concierge is a woman-owned boutique company founded by native Texan, Shan Davis, that is rapidly expanding to meet the growing needs of some of the city’s most influential individuals and businesses – and no task is too big or too small when it comes to helping busy Austinites.
Club One Concierge is more than a personal assistant – they are a business manager, property manager and a chief of staff all rolled into one. The company provides an idyllic solution, not found anywhere else in the city.
A former global marketing executive, Shan created the Club One Concierge concept when she was at the top of her game at work, but felt overwhelmed by the number of unfinished items on her to-do list at home.
“I was travelling continuously in my past job and when I’d arrive home, my house and my life felt like it was in complete disarray,” says Davis. “But I needed more than just an errand runner – I needed someone to handle proprietary business affairs, daily tasks and represent me well as my own brand ambassador. Club One Concierge does just that.”
Club One Concierge provides a high-touch service, so that its clients don’t have to lift a finger. Anything the concierge can’t do themselves, they project manage through the company’s trusted Preferred Provider Network comprised of more than 200 vendors. They’ve managed everything from interior design projects, chicken farms, travel, establishing small businesses to
transporting patients to and from surgery. The services don’t stop with busy individuals, however. Club One also offers the same kind of white-glove services to businesses in the Austin area by rolling into corporations’ benefits packages as an added perk, similar to a gym membership or other benefits corporations may offer to incentivize employees.
Club One Concierge offers a host of services such as:
• Property Management
• Relocation Coordination
• Vendor & Staff Management
• Event Planning
• Virtual Services
• Travel & Transportation
“I think the most important reason clients engage Club One Concierge is trust. It’s not multiple people with your keys or passwords, it’s one person who’s totally committed to you. With that level of trust we become an integral part of our client’s family,” says Davis. “Resourcefulness, confidentiality, and always thinking a few steps ahead is what helps clients have peace of mind,
which enables them to thrive personally and professionally. We truly are the one trusted resource for our clients’ busy lives.”
Clients hiring Club One Concierge have the option of purchasing blocks of time from 10-60 hours a month or based on an as-needed basis.
To learn more visit ClubOneConcierge.com.
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CLUB ONE CONCIERGE: YOUR RIGHT-HAND MAN (OR WOMAN)
Meet Club One Concierge, Davis’ brainchild, a lifestyle management company that has set out to simplify the tasks of the soccer mom, the CEO, and everyone in between. Davis answered a few of our questions on what it’s like to own a business and what Club One can do for you.
WHAT INSPIRED YOU TO START CLUB ONE CONCIERGE?
Until last year when I started Club One, I was travelling continuously as a global marketing executive. When I’d arrive home, my house was in complete disarray: no gas in the car, unpaid bills, plants were dead and nothing to eat in the fridge. Life just piled up on me and I didn’t have anyone who I trusted to keep me organized.
WHAT MAKES THIS BUSINESS UNIQUE FROM OTHER OUTSOURCING COMPANIES?
Our business is unique because we are truly a one-stop shop. With the help of our Preferred Provider network, we have a rolodex of vendors standing by to assist clients with anything they need. For example, if a client needs a lawyer, graphic designer or plumber, we know who to call and we manage the entire process. Currently, I am managing two interior design projects for a client as well as performing the tactical duties of a personal assistant. People are amazed at what we can do –which is almost anything that is legal and ethical.
HOW DOES CLUB ONE CATER TO BIG BUSINESSES AS WELL AS PROVIDE PERSONAL, DAY-TO-DAY SERVICES?
We roll up into large corporations’ benefits packages as an added perk, similar to a gym membership or other benefits corporations may offer its employees. For example, when new employees are on-boarded through HR, they receive a certain number of hours of our time to use at their discretion. The company pre-pays hours from Club One for the employee to use at any time. All unused hours are accrued. Our niche is that in addition to personal assistant services, we also have a team that handles marketing requests.
WHAT KIND OF IMPACT DO YOU HOPE TO MAKE IN THE LIVES OF PEOPLE AND CORPORATIONS?
My clients often tell me that Club One has greatly impacted and simplified their lives. Once a company, family or individual brings us on board and experiences the value we bring, we are relied upon greatly; we become family.
WHAT IS YOUR HOPE FOR THE FUTURE OF CLUB ONE?
That Club One will become a household name, synonymous with trust, confidentiality and professionalism. It is also my goal to license the brand in several larger cities.
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The holidays in Austin are a spectacular sight. From the Trail of lights to strolling 37th Street, here are 10 quintessential Austin holiday activities guaranteed to bring more cheer to season.
Walk the Trail of Lights
If anything epitomizes Christmas in Austin, it’s the Trail of Lights. For 50 years, Zilker Park has been transformed into a spectacularly lit wonderland each Christmas season. Bring your friends and loved ones to revel in this holiday tradition. Make sure you fulfill the tradition of spinning yourself dizzy under the Zilker tree, too. Admission is free on the weekdays and only $3 per person on weekends.
Experience the miracle on 37th Street
Residents on a small block on 37th Street in Hyde Park take the holidays to the max with their Christmas decorations. We’re talking lights along the houses, lights around the windows, lights in the trees — lights everywhere. This corridor of light makes for a great (free!) evening spectacle. We suggest parking nearby and walking along 37th Street rather than driving. Traffic can get pretty congested, and if you walk you can enjoy the sight longer.
Decorate a tree along Loop 360
Join the crowd-sourced effort to bring a little more cheer to Austin and decorate your own tree along Loop 360. From Between RM 2222 and US-183, folks use ornaments, lights, tinsel and more for this quirky tradition. Just be sure to go back and take your decorations down once the holiday season is over.
Go ice skating on the roof of Whole Foods
Every year the flagship Whole Foods Market constructs a splendid ice skating rink on its rooftop plaza. For only $10 you can glide along the roof of this local icon and experience a small slice of a “white” Christmas. The rink is open daily from 11 am until 9 pm.
Cheers to Christmas (all year!) at Lala’s
Santa doesn’t live at the North Pole. He lives on Justin Lane at Lala’s, a Crestview dive bar that serves up great drinks and Christmas cheer all year. Kick back and relax with a Ziegenbock or a (surprisingly good) margarita, while surrounded by vintage holiday decorations and classic tunes.
Snap a photo at the Capitol
The Capitol tree lighting ceremony has passed, but the glowing spectacle still stands in all its glory. This is a great spot for some festive family photos or a quick little picnic on the grounds — weather permitting. At noon on Monday, December 22 you catch a special string quartet performance from the Austin Symphony.
Revel in the holiday spirit at The Driskill
The halls are decked (for real) at The Driskill Hotel. Decorations abound, and with choirs performing and special holiday drinks available at the cozy The Driskill Bar, this Austin icon is the perfect setting for a Christmas date.
Keep Austin Weird at the Armadillo Christmas Bazaar
There are plenty of local holiday markets, but the Armadillo Christmas Bazaar is a true Austin tradition. From now until the Bazaar ends on Christmas Eve you can shop for locally crafted gifts, while catching live performances from the likes of Ray Wylie Hubbard, Alpha Rev, Jitterbug Vipers, Ruthie Foster, Jimmy LaFave and more. Kids under 12 get in free; there is a $7 admission fee per day for adults.
Enjoy a light show on the lake
Mozart’s on Lake Austin offers spectacular choreographed light shows each evening. The shows last about 15 minutes and run every hour on the hour from 6 pm until midnight. Just remember to bundle up: the lake view is one of the things that makes Mozart’s so special, but it will also be a little chillier along the water.
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Six Reasons To Hire An Interior Designer
But sometimes even defining a “personal style” can be difficult. We know what we like, but we don’t know how to articulate it to a salesperson. Or, when we do bring home new treasures, we can’t decide how to pull them all together — not only to make our rooms aesthetically pleasing but also to make good use of our spaces.
Thankfully, these are all things a professional interior designer can help us do. And contrary to what you may think, a designer is not a resource that only the wealthy can afford. Designers work within all budgets, and most will take on clients for by-the-hour consultations or small project fees.
And, if you believe Dallas home and design expert Peggy Levinson, a professional designer may even save you money in the long run. Levinson, a former showroom owner herself and current consultant to the local design industry, says whether you need help with space planning, selecting fabrics and furniture, or a game plan for a top-to-bottom refresh, an interior designer is not a luxury but a necessity.
To find a designer, ask your friends — the ones who wised up before you did — for referrals, or turn to your favorite local showrooms and home and design stores for names, because they work with designers all the time. Remember, working with a professional should be a fun and inspiring adventure. If it’s not, find another designer, Levinson says.
With that in mind, here are six reasons why everyone should hire an interior designer:
You will avert at least one very costly mistake.
Imagine this scenario. You see a coffee table in a store, and you know it’ll be just perfect in your living room. So you pay dearly for the table, then pay again to have it delivered. When it arrives, you discover it’s too big and overpowers the space — even though in the store, the size looked just right. Yes, the store will take it back — perhaps for a restocking fee and more delivery charges — and still you don’t have a coffee table. A professional designer understands scale, Levinson says, and could have saved you a whole lot of trouble and money.
A designer sees potential where you don’t.
You know that horrid, orange-ish wood chair your great aunt gave you — the one covered in olive green chenille that smells vaguely of cat pee? An interior designer will see it and swoon, Levinson says, because he or she knows that it just needs a little refinishing and reupholstery to become the chair that everyone raves about — and no one else has. Plus, you get to take the credit for having it in the first place.
There’s a world of design out there that you don’t know you love until you learn about it.
Crusty polychrome finishes, sleek Biedermeier styles, Middle Eastern carved chests — you never know what you like until you are introduced to it, Levinson explains. As a famous designer said, “You don’t know you want a Bentley until you drive one.” A professional opens up the world of design to you.
A designer can help you discover and define your style.
If you happen to love copper pots, then they should be incorporated into your home’s design because it’ll make you happy to look at them. When your friends come over, they should see you reflected in the space. You can steal ideas from a blog post or pick out a whole room setting from a magazine — but that’s someone else’s taste, not yours, Levinson says. Work with a designer to figure out your style.
A designer is also a space planner.
You just found your new favorite chair. But will you have a lamp and table close by so you can truly sit and enjoy it? Is the seating in your living room close enough for comfortable conversation? Does your family room flow into the kitchen, or is there a giant piece of furniture in the way? A designer not only beautifies your space, but also ensures it’s comfortable and suited to your lifestyle.
A designer actually will save you money.
A good interior designer doesn’t just throw out the old and bring in the new, Levinson says. He or she repurposes or moves around your current belongings so you can see your stuff in new ways. Maybe you have a chair hiding in a guest room that belongs in the den. Or perhaps you have a few accessories stashed away in a closet simply because you didn’t know how to display them. A designer can “discover” items in your own house and situate them in a way that makes you love them again.